Sep 16 2016

Knowall It High-performance, tailored and secure hosted services

Knowall IT is a Managed Service Provider focusing on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

As Cloud and Web based hosting experts we provide the very best in expertise and products in London.

Knowall IT Offsite Cloud Backup

Proven experts in Backup and Disaster recovery solutions who guarantee the integrity and security of your data and have a team of highly qualified technicians who take on the challenge of ensuring your data is on hand and always ready to be restored.

  • Tier 3 UK Data Centres, ISO 27001 Certified
  • Multi-Site Replication
  • Daily human verification
  • 24/7 Restoration Service
  • Custom Retention Policies 
    Our retention policies are fully customisable. We can set daily, weekly, monthly and yearly policies depending on your requirements.
  • Control Panel
    You can manage your backup from anywhere via our secure web based control panel. From here you can change what to backup and even restore your data easily with a few clicks.
  • Free 30 Days Trial
    We are prepared to put our money where our mouth is and offer a 30 day fully functional free trial. After 30 days we will contact you to see if you want to carry on with the service.
  • Local Copy
    Our solution enables companies to not only backup their data offsite, but keep a local copy onsite for faster restoration if you do not encounter a full site failure.
  • 256-Bit encryption
    We want to ensure your data is kept protected. We generate a truly randomized 256-bit full length AES encryption key to encrypt the backup data by default. Such encryption is simply unbreakable.
  • Email Alerting
    Every time a backup job runs we will send you an email to let you know its succeeded. We have engineers analysing the jobs daily to check that everything is running according to plan.
Knowall provides high performance, tailored hosting packages via it’s UK based, Enterprise Hosting Platform. Knowall is different, you will be assigned a specialist hosting engineer, who you can speak to for assistance and advice with migration or customisation of your hosting.

Benefits of  Web Hosting with Knowall

  • Guaranteed 100% platform uptime SLA’s
  • Guaranteed performance improvements over existing hosting providers
  • Unlimited access to specialist engineers to assist with hosting platform design and customisation
  • Daily backups and customised monitoring and notification packages
Knowall offer High Performance Hosted Sage – The solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software. Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at anytime.

Aug 14 2016

Hosted Sage in the Cloud

Knowall IT Managed Service Provider is 100% customer focused and understand every organisation requirements can vary, therefore they build bespoke tailored environments for each client.

They focus on high-performance, tailored and secure hosted services to UK based organisations with a global reach and are able to guarantee their services to your organisation will operate at greatly improved performance levels over existing solutions.

Every environment they build for their clients is ring fenced from other customers to ensure 100% security and hosted solutions are backed up by 24×7 UK support ensuring they are always available to help.

They maintain their success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed our clients’ expectations.

Knowall IT are known for their excellent and affordable service offerings, such as comprehensive Word Press hosting which is engineered for speed & reliability with premium personal hands-on support. Packages start from £15.95/pm

BASIC                                                                              

£15.95/pm
  • 1 Website
  • 10GB Storage
  • Unlimited data transfer
  • Free Site migration assistance
  • 24/7 Support
  • Supports 3rd party SSL
  • Admin panel
PROFESSIONAL
£29.95/pm
  • 10 Websites
  • 20GB Storage
  • Unlimited data transfer
  • Free Site migration assistance
  • Unlimited site migrations
  • 24/7 Support
  • Supports 3rd Party SSL
  • Admin panel
DEDICATED
£95.00/pm
  • Unlimited Websites
  • 200GB Storage
  • Unlimited data transfer
  • Free Site migration assistance
  • Unlimited site migrations
  • 24/7 Support
  • Supports 3rd party SSL
  • Dedicated server
  • Admin panel
Allow Knowall IT to take care of your hosted applications such as hosted Sage  which is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your users world-wide. Knowall IT have been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. UK businesses can access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.
Call Knowall today and go the smart way!

Jun 17 2016

High performance hosted sage, 24 x 7 anywhere access!

Knowall IT Support London pride themselves as market leaders in the IT Industry, they are an innovative company recognised for their large product offering, leading edge technology, highly responsive and excellent client satisfaction. Having won the West London Innovation in Business award at the West London Business Awards 2015 they have been set apart from the industry.

What does Knowall IT offer that is unique, setting them apart?

Clear Communication

Clear communication is at the heart of what we do and we will always be open and honest in our advice

Guaranteed Faster Response Times

We guarantee an immediate response from our London helpdesk – no receptionists or call queuing

Onsite Engineers within the hour

For any issues that cannot be resolved by our help desk, we guarantee an engineer onsite within the hour

24/7 access to helpdesk

We operate around the clock and you’ll be able to get our support whenever required.

Trusted IT Partner

We will become your IT partner and take ownership of all IT issues and projects moving forward

Long lasting client relationships

We pride ourselves on long lasting client relationships. We offer quarterly onsite reviews to ensure we are always moving forward.

They have a team who are dedicated, committed with excellent technical expertise offering a high level of service in order to deliver top performance.

Knowall IT offer a large range of hosted applications such as Hosted Sage in the cloud with a large range of benefits

High Performance – The solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software..

Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at anytime.

Eliminate Hardware Costs – no need to invest in servers and third party licensing.

Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.

Simple to scale – simple to grow solution without worrying about server capacity and software licensing.

Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.

Enhanced Security – centralised secure data storage in ISO27001 certified data centre.

Always Available – built in redundancy to ensure the applications are available 100% of the time.

24 x 7 Support – fully managed by UK based help desk, available 24 x7.

Easy Deployment – get up and running quickly with minimal set up and low up-front investment, Knowall will manage the migration from start to finish.

Speak to Knowall IT today about how they can help your business flow more efficiently so you can concentrate on your core business whilst they take care of your IT systems.


Mar 21 2016

SWYX Support from Knowall IT

Who drives the cloud better than a team of committed and highly qualified individuals with knowledge and experience in the most advanced technology such as IaaS London Infrastructure as a Service. 

Hosting applications in the Cloud provides customers with an alternative deployment solution to the in-house model. Hosting is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply to your user’s world-wide. Hosting applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter on location or device.

This enables users to access software on devices such as Macs or iPads that they wouldn’t usually be able to access, resulting in a more versatile and flexible work force.

Software such as Sage runs seamlessly on the Mac OS – there is no requirement to run your mac in Boot Camp or install a Windows OS. This is achieved by connecting to your applications remotely via the Microsoft RD Client. You will see all your usual applications and data as you would in the office.

Knowall IT are providers of Private enterprise cloud London for SMEs offering computer support in Hammersmith and surrounding areas.

What else does Knowall IT offer? 

Swyx logo

Knowall IT has been providing Swyx Telephony and Swyx support since 2003. Knowall IT has become experts in Swyx offering Swyx Support contracts very similar to our other IT Support contracts.

Would you like a FREE SWYX TRIAL? 


Jan 25 2016

How to become a cloud user

Do you want to increase productivity in your organisation? Perhaps you might be looking to reduce costs in your business and not sure where to start? Knowall IT will assist with all your company’s IT requirements taking the stress of running your own IT department away!

Knowall IT will assist your company to convert to Private Cloud Computing effortlessly so you will never look back. They offer leading London Cloud Solutions which is affordable, scalable with built in redundancy; and are here to support your journey to the cloud.

What is Cloud Computing?  Infrastructure as a Service (IaaS London), is supplied as a tailored, managed service, within their own secure enterprise platform. Cloud Computing is a solution that delivers email and data directly to your PC desktop or web browser while still using local applications. As leading London Cloud Providers Knowall IT have the latest innovative technology.

How is this possible? Knowall IT has their own server which houses clients email, data and applications on their high availability cloud platform. This server is co-located in a 3 tier data centre outside of London.

Benefits of Cloud Computing?

There are many benefits to your organisation or company by converting to Cloud Computing. It is an affordable solution reducing costs in your organisation and delivers better customer service. Your business will run more efficiently concentrating on the core business functions.

With Platform as a Service, Software as a Service, Infrastructure as a Service Knowall IT has solutions for everyone.

There are many option which might seem overwhelming, speak to Knowall IT the experts in Private Cloud London solutions assisting many clients in West London. Using innovative technology thus making your life simple and your company to run more efficiently.

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Nov 16 2015

Knowall IT provide 24/7 telephonic support

Are you looking to reduce costs in your business and not sure where to start? Do you want to increase productivity in your organisation?The options might seem over whelming, don’t feel you are alone. Knowall IT will professional and highly skilled in Private Cloud Computingassisting many clients to becoming Private Cloud London users. They use innovative technology thus making their clients lives simple and ensuring your company runs more efficiently.

Have you heard of IaaS and wonder what it stands for?

 

Infrastructure as a Service (IaaS London)

What exactly does this mean?

Infrastructure as a Service (IaaS), is supplied as a tailored, managed service, within Knowall IT’s secure enterprise platform. The platform enables businesses to host their entire, or part, IT infrastructure in a hosted environment. Typically, line of business applications such as MS Office, CRM systems, ERP systems, Accounting systems and more – enabling a truly flexible, agile, resilient IT platform that is cost efficient and requires minimal IT management resource.

Solution typically remove the requirement for the majority of onsite hardware and free up large amounts IT resources, allowing your business to concentrate on the areas that matter most while having complete confidence in your IT.

By partnering with Knowall IT as a service provider your company will be ahead of technology by Knowall providing the following:

  • Easy Deployment – get up and running quickly with minimal set up and low up-front investment, Knowall will manage the migration from start to finish.
  • Guaranteed Performance – We guarantee performance with bespoke hosting options tailored to meet your requirements via our own enterprise hosting platform.
  • A resilient, fully managed hosting service – monitored and managed 24 hours a day.
  • Enhanced Security and redundancy – Hosted across 2 Tier 3 ISO certified UK data centres.
  • Highly flexible service with rapid resource upgrade options.
  • Limitlessly scalable – Scale up or down to meet the changing needs of your business.
  • Always Available – 99.99% SLAs
  • Full application management and 24/7 end user support

Knowall IT will assist your company to convert to Cloud Computing effortlessly so your company can concentrate on their core business. They offer leading London Cloud Solutions which is affordable, scalable with built in redundancy; and are here to support your journey to the cloud.

 


Sep 14 2015

Does your company need IT assistance?

How to keep on top of the constantly changing world of information technology? Is your IT department successfully managing your IT Infrastructure so you can concentrate on your core business or is the cost of maintaining your IT getting too much?

Knowall IT understand all too well how companies can struggle to concentrate on their core business and support services at the same time. Knowall IT works as a partner to your organisation, tailoring each cloud solution to fit in with your business requirements.

Their Private Cloud London solutions enable businesses to host their entire IT infrastructure in the cloud, including line of business applications such as MS Office, CRM systems, ERP systems, Accounting systems and more – enabling a truly flexible, agile, resilient IT platform that is cost efficient and requires minimal IT management resource.

Knowall IT success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed their clients’ expectations.

Here are just a few of the benefits your company can experience with Private Cloud Computing 

  • Employees become more productive with easy single logon access to any of the applications they need at any time, from any device.
  • An uncompromised user experience that seamlessly moves with them and changes to fit the device they prefer to use.
  • Your company is safer. Applications and Data are stored in a secure purpose built Tier 3 ISO certified UK data centre. If a device is lost or stolen you and your employees can rest easy as the data and applications do not live on the device.
  • Built in Redundancy – all our solutions have multi-site redundancy with 99.99% SLAs including automatic offsite backups.
  • Limitlessly scalable – Scale up or down to meet the changing needs of your business.
  • Simple subscription model means your monthly expenses are predictable without the capital expense.

Jul 20 2015

Cloud and unified communications

Knowall Managed Full IT Support London are renowned for keeping one step ahead of the industry in technology. They have highly qualified staff who keep up to date with systems, products thus offering clients the best solutions available at the most affordable rates.

Knowall IT will assist your company to convert to Cloud Computing effortlessly so you will never look back. They offer leading Cloud Computing which is affordable, scalable with built in redundancy; and are here to support your journey to the cloud.

What is Cloud Computing?  The Knowall cloud computing services for business continuity is a solution that delivers email and data directly to your PC desktop or web browser while still using local applications. As leading London Cloud Providers Knowall IT have the latest innovative technology. 

How is this possible? Knowall IT has their own server which houses clients email, data and applications on their high availability cloud platform. This server is co-located in a 3 tier data centre outside of London.

Benefits of Cloud Computing?

There are many benefits to your organisation or company by converting to Cloud Computing. It is an affordable solution reducing costs in your organisation and delivers better customer service. Your business will run more efficiently concentrating on the core business functions.

With Platform as a Service, Software as a Service, Infrastructure as a Service Knowall IT has solutions for everyone.


May 12 2015

Read about the leading experts in IT can help your business

Whether its hosting applications in the Cloud, pay as you go IT support, web hosting and application or unified communications Knowall IT offer them all. With Knowall IT’s innovative approach to small and medium enterprises you can be rest assured the quality of service is by far best in the industry.

Our organisation recently needed to get up to date with technology as our competitors were streaks ahead, so in order to be in the running we decided to get assistance from Knowall It.

Their flexibility, after hour support, pricing and approach had us convinced we went ahead with their advice and decided to get on the cloud. The Benefits of Hosting Applications in the Cloud have been incredible, making a vast difference in our organisation.

Key Advantages include:

  • Easy Deployment – get up and running quickly with minimal set up and low up-front investment, no need to set up server or employ local IT staff.
  • High Performance – the solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software.
  • Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.
  • Eliminate Hardware Costs – no need to invest in servers and third party licensing.
  • Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.
  • Simple to scale – simple to grow solution without worrying about server capacity and software licensing.
  • Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.
  • Enhanced Security – centralised secure data storage in ISO27001 certified data centre.
  • Always Available – built in redundancy to ensure the applications are available 100% of the time.
  • 24 x 7 Support – fully managed by UK based help desk, available 24 x7.

Mar 22 2015

Knowall IT offer professional and affordable IT systems and support

Do you own your own business and find keeping up with technology a headache? Knowall IT have the solution to your IT problems. They have affordable packages to choose from where you are able to outsource your IT department to them and they will take care of all your IT needs. Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.

Knowall IT understand that companies cannot afford the additional expense and time of system down time, system updates and system changes, they provide practical and affordable solutions.

Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.

The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

  • 24×7 Telephone & Remote Support
  • Emergency Engineers – Onsite within 1 hour
  • Onsite Visits for Critical Issues
  • 99.9% SLAs
  • Monthly Reporting

Remote Support

  • 24×7 Telephone & Remote Support
  • Professional and Highly Experienced

Site Visits

  • Re-Active Onsite Visits For Critical Issues
  • Onsite Within an Hour – London Based

Software Support

  • General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
  • Microsoft operating systems 2003/2008
  • Active Directory | Exchange 2003/2007
  • SQL 2005
  • LINUX based email, web and DNS servers
  • Macs, PCs & Server Hardware
  • Networks & Security, including Firewall’s and routers configuration and management. Vendors include Cisco, Sonicwall, Juniper and Zyxel/Zywall
  • Delivery of applications through WAN’s using technologies such as Microsoft Terminal Server, Citrix and Jetro also known these days as “Cloud Computing London.”
  • Anti-virus, spam and spyware prevention
  • Data backups and protection
  • VOIP (Voice Over IP) traffic management over LAN’s & WAN’s – SWYX

Service Level Agreements

  • 1 Hour response to any user related issues
  • 15 Minute response to any critical issue
  • Immediate despatch of engineers for critical issues – onsite within the hour
  • 24×7 Support available

PAY AS YOU GO can be used for one off incidents or on a retainer basis for preferential pricing and service levels.

  • Telephone, Remote and email support – from £60 Per Hour
  • Onsite Visits from £70 Per Hour